Number of external contacts Q&A-Help Center - WeCom

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Connect with WeChat External Contacts Number of external contacts Q&A

Number of external contacts Q&A 19 question(s) in total

Does deleting customers release the “Number of External Contacts"?

Why did I receive the prompt “Unable to invite. The number of customers in your company has reached the limit for the number of external contacts. Increase the limit first."?

Is “Number of External Contacts" available for all company members or only for the purchaser?

What is the difference between “External Contacts Served by the Company” and “All Customers of the Company" in “Number of External Contacts"?

What would be the consequence of not purchasing the “Number of External Contacts”?

Why did I receive a notification that “External Contact is now officially charged"?

How do I choose the “Number of External Contacts"?

Can I customize the “Number of External Contacts" to purchase?

How should I pay for “Number of External Contacts" with a business account?

What is the scope of use for the free 2,000 allowance? Will the free 2,000 allowance be included in the quota when a tier is purchased?

How do I request an invoice for “Number of External Contacts"? What are the considerations?

How do I request a contract for “Number of External Contacts"?

Do I need to repurchase “Number of External Contacts" in the second year?

When will the “Number of External Contact" be charged?

Can the limited-time use of “Number of External Contacts" be extended?

Is there a discount for the “Number of External Contacts"?

What is the billing method for the “Number of External Contacts"?

Are customers who have been added or invited to groups included in the quota?

Can I expand the capacity after purchase? Can multiple purchases be added up? How is the total amount calculated for multiple purchases?

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