I. About The Feature

Topic is a collaboration space organized around a specific subject, where members can contribute together. It’s ideal for announcement notifications, gathering feedback, sharing knowledge, and more.

• One topic per matter: New members can review the full conversation history from day one, so nothing gets lost when members change.
• All discussions in one place: With emoji reactions and comments, every conversation and update stays under the same topic—no more scattered threads.

II. How to Access and View This Feature

1. How to create a topic or post:

You can create Topics or Topic posts on both the WeCom for PC app and mobile app:

Note: Only internal company members can be added to a Topic. External contacts are not supported at this time.

2. How to view topics and topic posts you’ve created or joined

(1) Topics and posts you’ve created or joined will appear in the following places:

• [Email -> Inbox] on the WeCom app
• [Email -> Topic] on the WeCom app

III. Operation Process

1. Create a new topic post

(1) Enter the content you’d like to share or discuss (e.g., interest-based talks, feedback soliciting, or knowledge sharing);
(2) Enter a topic name:

• If the name matches an existing topic, you can choose to join it and add your content to the ongoing discussion;
• If you prefer to start a new topic, select the members you’d like to include, and the system will create a new topic.

(3) Alternatively, click the dropdown arrow on the right side of the topic name field to pick a topic you’ve already joined. All posts under that topic will be grouped together automatically.
Note: Topics you’ve left or that have been disbanded are not listed as options.

2. Create a new topic

(1) Click “New Topic”, enter a topic name, choose the members you’d like to include, and then you’re ready to start a new topic to discuss.

3. View the creator of a topic or topic post

Go to [Email], find the topic you’re looking for, and expand the member list to view the creator information of the topic and the topic post.

IV. Topic Management and Settings

1.Permission settings

The topic creator can go to “☰” -> [Topic Info] -> [Topic Management], then turn on “Only the creator can manage”:

• When enabled, other members can’t edit the topic name, topic description, or invite new members.

2. Invite members to join a posted topic

You can add new members to a posted topic at any time:

• Path: Go to [Email -> Topic], find the corresponding topic, and click “Add Member” in the top-left corner.
• New members can access the full history, eliminating the need to forward content.

3.Leave / disband a topic

(1) Leave a topic

To leave: In the WeCom app, go to [Email], find the “Topic”, click the “⋮” icon in the top-right corner, go to [Topic Info], and click “Leave Topic”. After leaving, you can still view past content, but you won’t be able to add comments or post topics.

• If the topic creator leaves, ownership is automatically transferred to the next member who joined earliest.

(2) Disband a topic

To disband (creator only): In the WeCom app, go to [Email], find the “Topic”, click the “≡” icon, then go to [Topic Info -> Topic Management -> Disband Topic].

• Once disbanded, the topic will be labeled “ **Topic Disbanded” in the [Email] list.
• Members can still view past content, but they won’t be able to comment or create new posts.

4. Transfer creator role

(1) Requirement: The target member must already belong to the topic.
(2) How to transfer: Go to [Topic Info -> Topic Management -> Transfer Creator Role -> select the target member], and confirms in the pop-up: “Confirm the selection of ** as the new topic creator, and you will automatically relinquish your role as the topic creator”.
(3) What happens after the transfer:

• Original creator: Automatically loses topic creator status;
• New creator: A red dot appears at the [Email] entry. Upon entering the topic, they’ll see: “You are now the creator of this topic.”

V. Notifications and Mute Notifications for Topics/Topic Posts

1. Topic notifications

2.Mute Notifications settings:

• Path: Go to [Email], find the target topic, click the “≡” icon on the top-right corner -> turn on “Mute Notifications”

• Effect: When enabled, you won’t see any unread reminder or red dot on the [Email] entry when you’re @mentioned or when your posts or comments receive replies.

VI. Operating Limitation Instructions

1.The sending and receiving records of these topic content will not be displayed in the [Inbox] list or [Self-Service Query] page of the web version email.

1. Operation limitations:

• Topic content is currently not supported for export;
• Deleting a topic via right-click is not supported;
• Right-click options include: Mark as Unread, Sticky on Top, Forward to Chat, and Hide;
• Topics cannot be moved to other folders. They can only be managed and viewed centrally under [Email -> Topic];
• When using the shortcut Ctrl + A to select all emails in the [Inbox], topics will not be included.

VII. FAQs

1.What is the relationship between the topic and the email?

(1) The relationship between the two is very close—both have a clear subject, support rich content like images and attachments, don’t need an instant response, and allow asynchronous handling. That’s what sets them apart from instant messaging (IM), which is topic-free, fragmented, and expects a quick response.
(2) The main difference: Email leans toward formal communication, while topics are designed for lightweight discussions.

2.Is topic data stored in the email?

Topic is a new feature. Its data is accessible only within WeCom email and not through other email clients.