I. Add a connected company

On the “Contacts” tab of the admin console, click the plus sign (+) in the upper left corner and then select “Add a connected company”.
If no connected company has been added and the function cannot be found, you are advised to trigger the function by scanning the invitation QR code shared by another company.

II. Configure users who can view connected companies

Only members added to the connected directory are visible to each other.

If a member has been added to the connected directory but is still unable to view members of interconnected companies, try the following solutions:
1.If members can be viewed on the PC version but cannot be viewed on the mobile version of WeCom, search for “wxwork:refresh” on the “Contacts” tab of the mobile WeCom app, and then the contacts debugging tool will be displayed. Refresh the organizational structure, and log in to WeCom to try again.
Note: If it cannot be found on the Android device, you can search by entering “wxwork:repair” and try again.

2.If members cannot be viewed on the PC version but can be viewed on the mobile version of WeCom, restart WeCom on PC and try again.
Or try the following methods:

Windows: Press Ctrl + Alt + Shift + D simultaneously to enter debug mode -> click the debug window in the lower-left corner -> Organizational structure related -> Refresh organizational structure.

Mac:Press Command + Shift + Control + D simultaneously to enter debug mode -> Help -> Group debug menu -> Organizational structure -> Refresh interface”.