I. Verification Fees
The WeCom verification service fees include the review fee and the company member size fee, as detailed below:
1. Verification review fee
The review for WeCom verification is conducted by a third-party auditing company, which verifies the authenticity of the materials submitted by a company. For each verification application, a third party must be commissioned to provide review services, which incurs a review service fee. Therefore, this fee is non-refundable, regardless of the review result.
● For entities classified as “corporations, public institutions, social organizations, private non-enterprise organizations, or for-profit organizations”, the review fee is RMB 300 per application.
2. Company member size fee
WeCom charges fees based on the size of the company members approved through the verification review. Within the size purchased, members can use WeCom services centered around basic communication functions. For medium and large companies, the WeCom team will verify the size of the company members through phone follow-ups, credit checks, and visits by dedicated business personnel. The company member size fee will be charged according to the following standards. If the verification review is unsuccessful, it will be refunded.
● For medium-sized companies (1,000 < member size ≤ 10,000), the fee is RMB 2,700 per application.
● For large companies (member size > 10,000), the fee is RMB 29,700 per application.
3. Special support for non-enterprise organizations
To facilitate the development of digital government affairs and social welfare organizations, a simplified review process is offered for entities classified as government, public institutions, or other organizations, with partial fees waived:
● For entities classified as “government & non-profit organizations”, both the verification review fee and company member scale fee can be waived.
● For entities classified as “public institutions & social organizations, private non-enterprise organizations, or for-profit organizations,” the company member scale fee can be waived.
II. Annual Verification
Purpose of annual verification: To protect the rights and interests of companies and users, secure and thorough authenticity verification is required for companies and organizations in WeCom. The certificates, licenses, and operator information of companies and organizations may change. To ensure that the account with advanced WeCom features belongs to a legal and valid company or organization, WeCom verification is required every year.
Annual verification fees: The fees for an annual verification are the same as those for the initial verification, which are based on the entity type and company size.
Annual verification reminder: After the verification is complete, the validity period of the verification is displayed in WeCom. You will receive a reminder for re-verification 3 months before the verification expires.
Verification expiration: The company will no longer be able to enjoy the benefits for a verified company. This includes, but is not limited to: the company’s information page and external business card will display an “Unverified” question mark; the company’s short names will no longer be unique and may be used by other verified companies; the maximum number of company members will be adjusted to 100, with existing members continuing to use the service, but new members will face communication restrictions; the maximum number of members in the Contacts will be reduced to 1,000, with existing members unaffected, but no additional members can be added; the limit for external contacts will be set at 100, allowing continued communication with existing customers, but no new customers can be added or invited.
III. Validity Period of Verification
The validity period for each WeCom verification is one year, and annual review of verification must be initiated and completed before expiration each year. The specific rules are as follows:
1) After the user’s first successful verification, their verification account name, verification mark, and verification info will be retained for one year (365 days, starting from the date of successful account qualification review).
2) After the user successfully completes the annual verification review, their verification account name, mark and info will be retained for one year (365 days, starting from the date of successful annual verification review), and the remaining verification validity period before renewal will be added (up to 3 months).
Note:
（1）If an enterprise renews its verification and switches to a different verification scale (for example, changing from a small-scale to a medium-scale verification), it will be considered as a re-verification. After successful verification, the validity period will start from the date of successful review and be extended by one year, without adding the remaining validity period of the previous verification.
（2）If the enterprise entity change verification is approved after submission, the enterprise entity info (including the full name and external abbreviation of the enterprise) will be updated and displayed. The validity period of the verification will be extended by one year from the date of approval (even if the verification has not expired, the annual review will not accumulate the existing verification time).
IV. Payment Methods for Verification Fees
You can pay with WeChat Pay, e-bank, transfer, or remittance，pay with Balance.
After the verification is completed, you can click “Request Invoice” in the verification details to request a general VAT invoice (electronic). Special VAT invoices (paper) are currently not available.
V. What should I do if I forget to enter the identification code for the transfer/remittance payment method
You can check approximately 2 hours after payment whether the order status has been updated to “In Review.” If not updated, monitor the “Advanced Features” application message notifications in the WeCom message page for payment confirmation reminders, and follow the on-screen instructions.
Note: If the order has not been updated within 2 hours and you have not received the “Advanced Features” application message push confirmation reminder, please contact customer service agent for assistance.