I. Internal private chat

If you initiate a chat with a member of your company, this chat is an internal private chat.

II. External private chat

If you initiate a chat with a member of an external company or WeChat contact, this chat is an external private chat.

III. Other Questions

1. What is the functionality of chats
2. How to share files in a chat
3. How to recall messages in a chat
4. How to use “Reply” in a chat
5. How to mark a chat as “Unread”
6. How to manage chat history