I. Path
Super admins go to “Admin Console” -> “My Company” -> “Company Information” -> “Go to verify” -> “Start Verification”, click “Go to verify” at the bottom of the “Select your company size for verification” page to start verification.
Note: It is currently not allowed to complete the verification in the WeCom app.
II. Check the required materials
III. Select the verification type and enter the required information
Select verification type: Enterprise/Non-Enterprise
Enter company qualification information: Provide full name, registration number, and registered address, and upload Certificate of Incorporation or Business Registration Certificate
Submit application letter: Download the template for WeCom Verification Application Letter, fill it out, affix the company seal, and upload.
Provide verification contact information: Personal contact information of the verification contact (i.e., the verified company admin responsible for the verification process), such as a mobile phone number or email address, must be provided for the verification agency to communicate the verification status. The verification contact must complete personal identity verification before submitting the application.
IV. Confirm short name
Short name is the short form or abbreviation of a company name, which is displayed on members’ business cards, the Company Information page, and more (e.g. Wang Qingqing@TONGWII).
The following three naming methods are supported:
(1) Based on the brand name or full name of the organization;
(2) Based on trademark
(3) Based on brand/product/App/website name
Note: The names of overseas entities are in English. It supports adding Chinese as an abbreviation for the company to the key font name. Please note: It is recommended to contact agent to verify if the corresponding abbreviation is supported.
For detailed information about the naming methods, see “Short Name Guide“.
V. Submit and pay
WeCom verification is conducted by WeCom and a third-party auditing agency to verify the authenticity of the documents submitted by companies. Therefore, you will be charged an audit service fee when applying for verification.
1) WeCom verification fee: 700 CNY (approx.US$ 99).
2) Payment method: WeChat Pay, e-bank, transfer, remittance,or pay with Balance.
Note: If the enterprise entity is registeredoversea, online banking payments and corporate transfers/remittances cannot be processed throughinternational banks. It is suggested to switch to the following payment methods: WeChat Pay (preferred option), bank transfers via China’s Mainland-based banks, and China’s Mainland-registered enterprise payment on behalf of others.
3) The English account name and SWIFT required for the transfer: (Note: Overseas bank payments are not supported.)
SWIFT CODE: CMBCCNBS
Account Name: ShenZhen Tencent Computer Systems Ltd.
VI. Wait for the verification result and request an invoice
Verification process: After completing the payment for the verification service, your application will be sent to a third-party auditing company for secure and thorough verification. You can check the verification status and order details in the verification records or verification details. If you have any questions during the verification process, you can contact customer service or the relevant auditing agency.
Verification duration: The verification process may take 10 to 15 business days. The result will be sent to you via “Manage Company” message, phone call, or email. If the auditing company needs more information during the verification process, they will contact you and inform you on how to submit or modify the information. Please make sure that you can be reached by the contact methods you specify.
The contact information of the third-party auditing company is listed below.
Crediteyes Co., Ltd.
Email: beitonghaiwai@crediteyes.com
Tel: 041184947889
Official Account: Crediteyes WeCom Verification Customer Service
Account Name: Crediteyes WeCom Verification Customer Service
Official Account WeChat ID: crediteyes
Working hours: Monday to Friday, 9:00-18:00
Customer service for requesting an invoice and contract:
Currently, overseas companies cannot request an invoice and contract online. You need to contact “My Customer Service” to inquire about the relevant process.
Certified orders require completion of verification review before invoices can be issued. Currently, we do not support requesting for overseas contracts. The entry for request and consultation can be found on the verified order’s detail page within the verification records.