Verify in the Admin Console-Help Center

[TOC]

I. Log in to the Admin Console, start the verification, and select the company size

To start the verification as a super admin, click “My Company” -> “Company Information” -> “Go to verify” in the Admin Console. Then, select the company size and click “Start”.

II. Check the required documents

III. Read and agree to the agreement

Read and agreed to the WeCom Verification Service Agreement.

IV. Select the verification type and enter the required information

1. Select the entity type and enter the qualification information

(1) The following figure shows the information for the Company entity type.

(2) The following figure shows the information for the Government entity type.

(3) The following figure shows the information for the Public institution entity type.

(4) The following figures show the information for the Other organizations entity type.

If you select Non-profit organization, you do not need to upload the Organization Code Certificate.
The Organization Code Certificate or 3-in-1 certificate is required for the Social organization, Private non-enterprise organization, and Profit organization types.

The following entity documents are also required for the Other organizations entity type.
（1） Basic verification documents for non-profit organizations:
a. Foundations must upload Certificate of Foundation as Legal Person.
b. Representative offices of foreign government agencies in China must upload the approval or certificate issued by the competent authority.
（2）Basic verification documents for social organizations:
a. Registration Certificate of Social Organization.
b. Religious organizations must provide the approval or certificate issued by the Administration of Religious Affairs.
（3）Basic documents for private non-enterprise organizations:
a. Registration Certificate of Private Non-Enterprise Organization.
b. Education and training institutes that are not public institutions must provide their School License.
c. Medical institutions (such as cosmetic institutions) that are not public institutions must provide their Practicing License of Medical Institution.
d. Other for-profit organizations must provide their registration certificate or approval.

2. Select a verification method

For the Company entity type, you can use your business account, perform face recognition of the legal representative, or use your electronic business license to verify your company.
If a company does not have a business account, it can complete entity verification via face recognition of the legal representative. The admin can forward the link to the legal representative or operator for remote face recognition. Alternatively, the electronic business license can be used for verification via QR scanning.
If the company has already paid the verification fee through a business account, the verification via business account payment can be waived.

For government entities, public institutions, and other types of organizations, the entity verification method supports only corporate account transfers. If no corporate account is available, the audit company will contact the organization, its superior unit, or the local government department via their publicly listed telephone number for verification.

3. Enter the information required for your company size

The requirements for the registered capital, Organization Member Size Verification Application Letter, and supporting documents are different for different entity types and sizes.
For the Company entity type:
a. The Organization Member Size Verification Application Letter and supporting documents are optional for small-sized companies.

b. If you select Medium-sized Company, we recommend that you enter a registered capital of at least 1 million CNY. Otherwise, your verification may fail. The Organization Member Size Verification Application Letter and supporting documents are required for medium-sized companies.

c. If you select Large-sized Company, we recommend that you enter a registered capital of at least 10 million CNY. Otherwise, your verification may fail. The Organization Member Size Verification Application Letter and supporting documents are required for large-sized companies. The supporting documents must provide proof of your company’s size. The documents can be in any form, such as copies of the store business license, store photos, production workshop size, social security payment record, social security bureau certificate, and tax payment details.

Note: You must enter your actual registered capital. If a branch does not have a registered capital, you can enter None.

For the Government, Public institution, and Other organizations entity types:
The Organization Member Size Verification Application Letter and supporting documents are required for small-, medium-, and large-sized organizations. The supporting documents must provide proof of your organization’s size. The documents can be in any form, such as copies of the site scale certificate, social security payment record, social security bureau certificate, and tax payment details. The supporting documents must be affixed with the official seal of the organization.

4. Enter the information about the operator

Enter the contact information of the operator for the verification application. The operator must complete identity verification before the verification application is submitted.
During the verification process, third-party auditing agencies will use the mobile number and email of the operator to contact you. Please make sure that messages can be sent to the mobile number and email as expected.

V. Enter the company short name

Click to add more company short names. You can add up to 5 unique short names.
You can add WeCom short names based on the short name of your company or organization or your trademark.

a. If you choose to add a short name based on the full name of your company, the short name must contain your company’s full brand name. You can add a custom prefix or suffix to the brand name. Or you can use a short name based on the product or registered trademark of the company. In this case, you must provide the relevant certificates.

b. If you choose to add a short name based on your trademark, you must upload your Trademark Registration Certificate. If you use a trademark registered by another entity, you need to upload their Trademark Registration Certificate and the Trademark Authorization Certificate.

For more information about the naming methods of company short names, click “Naming Description”.

VI. Pay the verification fees

The WeCom verification service fees include the review fee and the company member size fee, as detailed below:
1. Verification review fee
The review for WeCom verification is conducted by a third-party auditing company, which verifies the authenticity of the materials submitted by a company. For each verification application, a third party must be commissioned to provide review services, which incurs a review service fee. Therefore, this fee is non-refundable, regardless of the review result.
● For entities classified as “corporations, public institutions, social organizations, private non-enterprise organizations, or for-profit organizations”, the review fee is RMB 300 per application.

2. Company member size fee
WeCom charges fees based on the size of the company members approved through the verification review. Within the size purchased, members can use WeCom services centered around basic communication functions. For medium and large companies, the WeCom team will verify the size of the company members through phone follow-ups, credit checks, and visits by dedicated business personnel. The company member size fee will be charged according to the following standards. If the verification review is unsuccessful, it will be refunded.
● For medium-sized companies (1,000 < member size ≤ 10,000), the fee is RMB 2,700 per application.
● For large companies (member size > 10,000), the fee is RMB 29,700 per application.

3. Special support for non-enterprise organizations
To facilitate the development of digital government affairs and social welfare organizations, a simplified review process is offered for entities classified as government, public institutions, or other organizations, with partial fees waived:
● For entities classified as “government & non-profit organizations”, both the verification review fee and company member scale fee can be waived.
● For entities classified as “public institutions & social organizations, private non-enterprise organizations, or for-profit organizations,” the company member scale fee can be waived.

You can pay with WeChat Pay, e-bank, transfer, remittance, or pay with Balance.

VII. Wait for the verification result and request an invoice

After the service fee is paid, your application is sent to a third-party auditing company for secure and thorough verification. You can check the verification status and order details in the verification records or verification details. If you have any questions during the verification process, you can contact customer service or the relevant auditing agency.

The review process is completed within 10-15 working days. The result will be sent to you via a WeCom Team message, SMS, and email. If the auditing company needs more information during the verification process, they will contact you and inform you on how to submit or modify the information. Please make sure that you can be reached by the contact methods you specify.

During the verification, if you select the public account transfer as the entity verification method, you must use the enterprise’s public account to transfer the specified amount to the designated account after submitting the verification request. Otherwise, the review cannot proceed.

After the verification is complete, you can click “Request Invoice” in the verification details to request an invoice. Electronic special VAT invoices and electronic general VAT invoices can be issued. (Paper invoices are not available.)

Please verify whether the Unified Social Credit Identifier and full official company name entered match the information on your business license. If discrepancies are found, correct them to ensure consistency. After confirming accuracy, click to submit for manual review and proceed with the verification process.

Note:
1. If the document does not have a Credit Identifier and the information is true and supports verification, simply write “None” in the “Unified Social Credit Identifier” column.
2. The input field on the page supports filling in 1-30 characters, which may only contain numbers and uppercase letters (excluding I, O, Z, S, V). No special characters are allowed.