Currently, when the same company purchases Customer Acquisition Assistant, Verification, External Contact Scale, Email Advanced Features, Advanced WeDrive Functionalities, Advanced Doc Functionalities, Security Management Advanced Features , the newly created order’s corresponding collection account is fixed (the same company purchasing these features all use the same collection account ID)

Note:
1. Currently, for advanced meeting features, conversation content archiving, data security programme, the Tencent corporate account obtained for each order changes with the order, and the corporate account generated for each order is different. Please be sure to inform the company’s finance personnel to make payments according to the new payment account.
2. The email must be purchased through the [Assist - Email] entrance to have a fixed account. Purchases made through the old integrated version and the old console do not have a fixed collection account.

Tips:
1. Before making a payment, be sure to clearly inform the payment operator of the receiving account to avoid payment errors that could affect your user experience.
2. If a payment error occurs, the funds can be refunded and a new payment made. The refund process for non-meeting features takes approximately 15 working days, while meeting features generally take about 1-2 months to complete. It is recommended that you verify the information is correct before confirming payment.
3. Before making a payment, we suggest that you read the payment terms on the payment page in detail.