I. Using the WeCom Email in the WeCom App

Administrators can enable the visible scope of the [Email]feature for members as needed via the WeCom Admin Console at [Collaboration -> Email -> Configure] under the “Modify Visible Scope” option. Members can then download and log in to the WeCom app on both PC and mobile devices and use the WeCom email service within the “Email” feature.

II. Logging in to the WeCom Email via the Web Version

Newly created company member email accounts require logging in to the WeCom app on a mobile device using the associated mobile number. To log in via the web app, [open the WeCom app, click “+” in the upper right corner of the message page -> “Scan”], and scan the QR code to log in to the email.
Web version login email address URL: https://work.weixin.qq.com/mail/
Note:
1.WeCom account login: IOS and Android versions of the WeCom app can be downloaded from the official website or the App Store. After downloading and installing the WeCom app on mobile, you can open WeCom on your mobile and choose to log in with your mobile number or WeChat authorization.

III.FAQs

1.Does it support using account and password to log in to the new WeCom email?

Currently, newly registered WeCom emails do not support account and password-based login on the webpage. You must scan the QR code with the WeCom app to log in to the web version.
For existing email accounts that have previously set an email password, if you have forgotten the password, you can reset it on the web version. Click the “Forgot Password“ link, select “I am a member”, enter the email address, and verify your identity using the associated WeCom account or the mobile number associated with the account.

2.Can I log in to the WeCom email on a mobile to send and receive emails?

Yes, you can log in to your WeCom email on mobile. Members can log in to it on the webpage, go to [Email -> Settings -> Email Associating] to generate a client authorization code, and use this code to log in to email and send/receive mails in third-party clients on mobile.
For specific setup methods, refer to: How to Use Email on the Mobile App.

3.Can I use third-party clients to log in to the WeCom email and send/receive emails?

Yes, members can log in to the web version, go to [Email] -> [Settings] -> [Email Clients], and generate a client authorization code. This code can then be used in third-party email client software, such as Foxmail, Outlook, or other PC or mobile email clients, to send and receive emails via the associated WeCom email account.
For specific setup methods, refer to:
POP/IMAP Protocol Settings for Common Email Client Software