1. A device can be linked only by the WeCom company creator (super admin) or a device admin displayed in the WeCom admin console. Contact the creator of your company. In the WeCom app, tap “Messages” -> the hamburger icon in the upper-left corner -> your name -> “Company” to view the creator.

2. If the device is linked to your company, but a member sees the message “No permission” when scanning the QR code, try the following steps.

1) In the WeCom app, check if automatic enrollment is enabled. Go to “Workspace” -> “Manage Company” -> “Device Management” -> “Device details” -> “Enroll employee info” and enable automatic enrollment.

2) In the WeCom app, check if the member is added to the available scope of the device. Go to “Device details” -> “Available scope”. Add the member to the available scope, and ask the member to scan the QR code again.

3) Check if the member is logged in to the company to which the attendance recorder is linked. If the member belongs to multiple companies, ask the member to go to the WeCom app and tap “Messages” -> “the hamburger icon in the upper-left corner to select the correct company.

3. If auto enrollment has been enabled for employees, but members scan the code and get the prompt “Contact the admin to enable auto enrollment”:
Check if the member is included in the punch rules set for the attendance recorder. Members who are not in the punch rules will see this prompt when they scan the QR code on the attendance recorder.