I. Introduction to Quick Reply in resident groups

Companies can configure standardized quick replies for members, and members can also add their own. This way, members can directly select and reply to residents by clicking “Quick Reply” in a chat, improving work efficiency.

II. How to set up Quick Reply in resident groups

Super admins can set up Quick Reply of members by importing frequently used phrases in batches in the admin console.
Business owners and super admins can also set up Quick Reply.
In the admin console, go to “Residents and Partners” -> “Contact Residents” -> “Chat Tools” -> “Quick Reply”.

In the mobile app, go to “Workspace” -> “Resident Group” -> “Quick Reply”.