1. Where to deduplicate group members

From the admin console: “Students and Partners” -> “Contact Students” -> “Security Control” -> “Deduplicate Group Members” -> “Deduplicate”


From the WeCom app: “Workspace” -> “Student Group” -> “Deduplicate Student Members” -> “Deduplicate Company’s Customer Groups”

2. Group member deduplication by keywords

Super admins and business owners can filter out duplicate students from 2,000 most recently active student groups by group owner and group name keywords and notify relevant service representative for deduplication of such students.

3. Group member deduplication from member side

Members receive deduplication notification in relevant student groups on the Messages page and remove specific students from the customer groups.