I. Exporting daily/monthly punch reports
1. How do admins export daily/monthly punch reports from the admin console?
Admins can view and export daily/monthly punch reports by going to “App Management” -> “Attendance (Punch)” -> “Punch in/out” -> “View Statistics” from WeCom admin console.
If “Sync Offsite Punch Records” is enabled under “Punch in/out”, the offsite punch records of an employee during work will be synced to punch-in/out records, and the punch status will be displayed as “Offsite Punch”.
These punch records can be viewed by department or punch rule.
2. How do admins export daily/monthly punch reports from mobile?
You can filter the corresponding data and export report in [Mobile -> Workspace -> Attendance -> Statistics -> Team Statistics -> Export Reports].
In the upper right corner of the “Statistics” page, you can switch between “Day”, “Week” or “Month” dimensions to view team attendance statistics.
- You can select “On and off duty” / “Out-of-office” for “Data Type”
- You can select “Daily Report”, “Monthly Report”, or “Attendance Time Record” for “Report Type”
- You can select All, Normal, or Abnormal for “Attendance Status”
- You can customize time scope
- You can select Member Scope from the Entire Company, By Department/Personnel, or By On and Off Duty Rules
- Include members terminated in the last 90 days
Who can export: admins, persons in charge of Attendance (Punch), admin assistances, default recipients, and recipients set by members.
3. How do members view punch records and export daily punch reports from mobile?
View attendance records: [Mobile -> Workspace -> Attendance -> Statistics]. In the upper right corner of the “Statistics” page, you can switch between Day, Week, and Month dimensions to view personal attendance statistics.
Export attendance monthly report: [in Mobile -> click through Workspace -> Attendance -> Statistics ->Export Reports] to export personal on and off duty monthly report.
II. What’s included in daily/monthly punch reports
1. What’s included in a daily punch report
General Statistics
Shift: The punch shift of the day
Earliest: The earliest punch time of the day
Latest: The latest punch time of the day
Punch count: Total valid punches of the day
Standard working hours: Working hours calculated based on standard on-work time and off-work time
Actual working hours: Actual working hours calculated based on the actual punch-in time and punch-out time
Leave & overtime application: Leave, offsite, business trip, overtime, correction of missed punch, and shift change applications related to punch-in/punch-out will be displayed here.
Calibrated punch status: The final attendance status is generated based on leave & overtime applications
Total errors: Total punch errors of the day
Number of late arrivals and Duration of late arrival: If the punch-in time is later than the on-work time, it will be deemed as late arrival. The duration of late arrivals on the day will be counted.
Number of early departures and Duration of early departures: If the punch-out time is earlier than the off-work time, it will be deemed as early departure. The duration of early departures on the day will be counted.
Number of absences and Duration of absence: Missed punches upon arrival and departure in the same period are deemed as absence. The number of absences on the day will be counted.
Number of missed punches: Employees who are not absent but have not punched in/out on a day are those who missed punching. The total number of missed punches of the day is tracked.
Location exception: When the punch-in/punch-out is not within the specified scope, and it is not for offsite work, it is regarded as an abnormal punch in the location. The total number of abnormal punches in the location on the day is counted.
Device exception: Frequent change of devices and use of cheat software for proposes like virtual positioning will be recorded as “device exception”. The total number of device exceptions of the day is counted.
Overtime status: When punch records are generated based on the overtime application, there are missed overtime punch, normal overtime, insufficient overtime duration, and other situations.
Overtime duration: Overtime duration calculated based on overtime rules
Number of corrections: Corrections of missed punch of the day
Number of offsite works: Number of offsite punches due to punch-in/out outside the allowed area
Other leave & overtime statistics: Duration of each approved leave
Punch Details
Punch time: Records the punch time and punch status at each punch time range of the day
2. What’s included in a monthly punch report
General Statistics
Scheduled attendance days: Original scheduled attendance days, the required attendance days is calculated as the sum of working days set according to the attendance policy and days set as specially designated attendance dates
Actual attendance days: Original actual attendance days, actual attendance days will be calculated based on the configured calculation rules combined with the actual attendance and leave request situation on working days/days off/holidays
Days off: In the case of scheduled shift, the number of shifts is equal to the number of days off; regarding fixed/flexible shift, it is the number of non-working days
Regular days: Number of normal punch days and abnormal punch days that have been calibrated
Exceptional days: Number of abnormal punch days
Standard working hours: Total standard working hours per day
Actual working hours: Total actual working hours per day
Total error: Number of total errors per day
Leave & overtime: Total approved leave duration
Overtime details: Total overtime duration on working days, holidays, and weekends.
Punch Details: Shows punch status and/or time.The display mode supports switching to displaying attendance results and time, only displaying attendance results, and only displaying attendance time.
3.If there is no punch activity (including normal punch in/out for work and for going out) by anyone in the company for more than 30 days, missed punches will not be recorded even if members who are required to punch according to the rules do not do so.
III. Customizing the displayed fields and sorting order as needed
You can customize the displayed fields and sorting order as needed in attendance reports (daily and monthly reports).
Path: “Admin Console” -> “App Management” -> “Attendance (Punch)” -> “Punch in/out” -> “View Statistics” -> “Report Settings”
IV. Switching to display daily punch time
Under “Punch Details” of monthly punch reports, members’ punch records of the month can be viewed by punch time and/or status on each day.
1. After you select “Punch Details” in “Aggregation of monthly reports”, The display mode supports switching to displaying attendance results and time, only displaying attendance results, and only displaying attendance time.
2. After that, members’ punch time/status of the day will be shown, and exceptional punches will be marked in red.
V. “Calculating” is displayed in punch records
“Calculating” means that a member is required to punch for the day, but has not completed all the punches. You can view the member’s punch statistics after the settlement is completed the next day.
VI. Calculation method of working hours for attendance records
1. For fixed working hours and shift-based working hours rules with only one attendance period, the working hours is calculated as the time span from the earliest start working time to the latest end working time. (If rest time is added, the actual working hours will be reduced by the duration of rest time)
2. For fixed working hours and shift-based working hours rules with multiple attendance periods, the working hours is calculated as the sum of the durations between clock-in and clock-out times in each period. If an employee clocks in for the first period and clocks out for the last period but misses intermediate clock-out/clock-in actions, the actual working hours will not be calculated. The calculation of working hours requires both clock-in and clock-out records in every period. (If rest time is added, the actual working hours will be reduced by the duration of rest time)
3. For fixed working hours and shift-based working hours rules configured with multiple attendance time periods, the actual working hours is calculated as the sum of the durations between actual clock-in and clock-out times in each period. If a period is configured to exclude clock-in/out requirements, it will not be included in the actual working hours calculation.
For example, if the fixed clock-in and clock-out rules include three time periods: 8:00 to 12:00 (no clock-out is required), 13:00 to 15:00 (no clock-in is required), and 16:00 to 18:00, then only the clock-in and clock-out time for the 16:00 to 18:00 period will be calculated when calculating the actual overtime duration.
4. Starting from version 4.1.32, for flexible clock-in/out rules and non-working day daily reports under all attendance policy, the actual working hours will be calculated based on paired clock-in/out records.
5. Currently, enterprises can customize the calculation units and rounding methods for actual working hours in [Admin Console -> App Management -> Attendance -> Statistical Fields Management] based on their needs.
For example, in statistical field management, if the rounding method is set to round up durations such that any fraction of an hour is calculated as a full hour, a member’s attendance duration of “8.2 hours” would be rounded up to “9 hours”.
VII. What is the retention period for punch records of offboarded members?
Admins and the Punch app owner can view and export the punch records of members who have been offboarded within the last 90 days.
VIII. Can Members Be Restricted From Viewing/Exporting Their Own Clock-In/Out Records?
Currently, it is not supported to restrict members from viewing/exporting their own clock-in/out records.
IX. Who Can View the Clock-in/out Records?
Members with the following roles are allowed to view other colleagues’ clock-in/out records:
(1) Super administrators can view the clock-in/out records of all members of the enterprise.
(2) Hierarchical administrators with access management permissions for the Attendance app can see the entry and view the clock-in/out records of members within their Contacts viewing scope. Hierarchical administrators who do not have access management permissions for the Attendance app but are also the reporting targets of attendance policy will have a statistics entry and can view team statistics. If hierarchical administrators do not have access management permissions for the Attendance app and are not the reporting targets, the statistics entry will only allow them to view their own clock-in/out statistics.
(3) The Attendance app owner can create an attendance policy. They can view the clock-in/out records of members within the scope of that policy, including historical clock-in/out records of members under other policies. However, records of members not covered by the owner’s policy are not visible.
(4) After a member is added as a reporting target, they can view the clock-in/out records submitted to them by others.