You can choose to use Quick Punch when your punch rule meets the preconditions for quick punch.
Admins cannot enable/disable Quick Punch for all members at one time. Members can enable/disable this option on their own.
When you arrive at the office or before you leave the office, log in to WeCom for an auto punch.
Preconditions:
1. Your phone has been connected to the specified WiFi.
2. Your phone is within the punch area specified by your admin.
3. Your phone is within the punch area of the Bluetooth attendance recorder (provided that you can punch via the Bluetooth attendance recorder).
Members can enable quick punch-in in “Workspace” -> “Attendance (Punch)” -> the three dots in the upper-right corner -> “Settings” from mobile.
If a member is not added to any punch rule, or “Taking photo is required for punch”/“Face recognition is required for punch” is enabled and the punch mode is set to allow punch in/out only via attendance recorder, the quick punch-in switch will not appear.
If quick punch-in is enabled: upon your arrival in the company, when you log in to WeCom for the first time and the preconditions are all met, auto punch-in will be triggered and you’ll receive a notification indicating a successful punch-in; if you’ve punched in already when you open WeCom, auto punch-in will not be triggered.
Members can enable quick punch-out in “Workspace” -> “Attendance (Punch)” -> the three dots in the upper-right corner -> “Settings” from mobile.
This option is available for “Fixed Work Time” and “By Shifts”. “Flexible Work Time” is not supported.
If a member is not added to any punch rule, or “Taking photo is required for punch”/“Face recognition is required for punch” is enabled and the punch mode is set to allow punch in/out only via attendance recorder, the quick punch-out switch will not appear.
If quick punch-out is enabled: upon your departure from the company, when you log in to WeCom for the first time and the preconditions are all met, auto punch-out will be triggered and you’ll receive a notification indicating a successful punch-out.
If the conditions for punch are met and the WeCom app is opened multiple times, the punch-out time will be updated accordingly. The daily punch report will only record the last punch time. Multiple punch-out updates will result in multiple auto punch notifications.
Q1: How do I know whether the auto punch is successful?
A1: You will receive a notification after the quick punch. You can also check it in “Punch” -> “Punch Record”.
Q2: Why was the auto punch not triggered when I logged in to WeCom at the start/end time of work?
A2: The possible reason is the failure to meet the preconditions for punch. Please make sure that you are within the punch area, WiFi and GPS are enabled on your phone, and the permission to obtain location is enabled for WeCom.
Q3: Why do I need to open WeCom for an auto punch?Can auto punch be triggered when WeCom is running in the background?
A3: Punch is likely to fail when WeCom is running in the background. You need to open WeCom to trigger an auto punch.Auto punch can only be triggered by restarting or switching to WeCom in the background. It will not work if WeCom is continuously displayed in the foreground.
Q4: Why can’t I see the “Quick Punch” switch in my punch settings?
A4: Please make sure that your WeCom has been updated to 2.7.8 or above.
If you have already set “Via Attendance Recorder Only” or “Take a Photo”, the quick punch will be disabled;
In addition, punch rules for “Fixed Work Time”/“By Shifts” support both quick punch-in and quick punch-out.
“Flexible Work Time” only supports quick punch-in.
Q5: Why do I receive the notification “Quick punch is not available”?
A5: If the punch rules have been changed by the admin and quick punch is not allowed in the new rules, the notification will be sent.
Q6: Will the auto punch happen only once?
A6: If Quick Punch is enabled and the conditions for punch-in/out are met, auto punch will occur each time the conditions are met and there can be multiple punch-ins/outs in a day. The daily punch report will only record the last punch time.
Note: For “Flexible Work Time”, auto punch will occur for the first punch of the day.
Q7: How to contact us?
A7: If you have any other questions, please go to the WeCom app, tap “三” in the upper-left corner of Chats -> “Settings” -> “Help and Suggestion”, scroll down to the bottom, and click “Online Customer Service” to contact us.
WeCom will not access your location (including your WiFi connection information) for quick punch unless you open WeCom (including open WeCom running in the background or switch from a non-punch company to a punch company on WeCom) within the allowed punch time frame and your punch rule meets the preconditions for quick punch.
WeCom will not access your location under any of the following circumstances:
1. WeCom is not opened on your phone.
2. You are punching outside the allowed punch time frame.
Note that your location is your sensitive information. You can enable, manage, or disable the quick punch feature without being restricted by your admin.
Once quick punch is disabled, you need to punch manually.