After a WeCom account is linked to a WeChat account, a restriction on the WeChat account will affect the use of the WeCom account. Common scenarios are as follows:

I. The linked WeChat account is restricted from logging in

If your WeChat account is blocked, you cannot log in to WeCom via WeChat authorization and cannot use the Connect to WeChat feature, such as adding external contacts and sending messages in external chats.
A pop-up window will appear when you log in to your WeChat account. You can request unblocking by following the instructions.

II. The linked WeChat account is partially disabled

The WeChat account can be logged in but some features are inaccessible. This will affect the Connect to WeChat feature, and you cannot add external contacts or send messages in external chats.
You will receive a blocking notification from the “WeChat Team” with operation instructions. If a timeframe for unblocking is provided, you should wait until this time for the blocking to be automatically lifted. You can also go to [“WeChat Team” Official Account -> Self-service Tools -> Unblock/Appeal Assistance Verification] to unblock your account.