Help Center
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Registration and Login
Cannot receive verification code?
Unable to Log In to WeCom/How to Find a Company Joined Before
Register WeCom
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Company Configurations and Management
How to set app groups
Specify default department for new members
How to receive WeChat Workplace messages
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Partner Space
What is Partner Space?
How to get started with “Partner Space"
How to create a partner space
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WeCom Verification
Verify in the WeCom app
Documents required for WeCom verification
Introduction to WeCom Verification for Overseas Companies
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Corporate Directory
I cannot see a colleague's information such as mobile number or email
Add Contacts
Change the WeChat account bound to WeCom
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Chat
How to share files in a chat
Set “Merge Muted Chats”
Shortcuts in a chat
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Connect with WeChat
How to accept WeChat friend requests in WeCom
Can the limited-time use of “Number of External Contacts" be extended?
How to Use WeChat Customer Service
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Security Management
How do I use “Watermark Settings"?
How do I use Company Self-encryption?
How do I find the MAC address and serial number of a device?
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Productivity Tools
Smart Sheet
How can I set a custom login page?
How do I preview, save to Favorites, or forward images in the email body?
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Attendance
How to Select the Effective Time of a Punch Rule
How to Set Up Punch via Face Recognition
How to Set Up Punch Time
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Approvals
Approval management permissions for sub-admins
Configure permissions for assistant admins
Add and edit leave types
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Workspace Apps
How to delete/disable custom apps
How to use Forum
How to switch report views
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Contact Parents
How to manage a class group
What is the difference between a class group and a common external group?
How do parents make payments?
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Industry Solutions
How to Migrate Student Groups in WeChat
How to Set Quick Reply under “Contact Students"
How to Delete Posts Shared with Students in Moments
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Advanced Features
How do I get an invoice after purchasing advanced document features? How long does it take to receive an invoice?
What's the validity period of an order for advanced document features after it is submitted?
What are the capabilities of advanced document features?
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Smart Devices
How to connect network devices to Wi-Fi
Hikvision WX668 User Guide
ZK-T1 user guide
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Shortcuts
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Others
Overview of WeCom security
Security guidelines for WeCom admins
Impacts of WeChat account blocking on WeCom account
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WeCom Service
API
SDK
RTX Plugins
Private
Third-party Service Provider
App and Mini Program
Official Website
Development Service Agreement
Smart Devices
Measure Temperature for Epidemic Prevention
Smart Attendance
Smart Conference
Smart Printing
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User Manual
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