I. How to Receive WeCom Mailbox Emails on the Mail Client of iPhone/iPod Touch
Taking iPhone as an example: Go to the mobile’s [Settings -> Apps -> Mail -> Mail Accounts], enter “Add Account”, select “Other”, create a new mail account, input the complete WeCom email account and password, and click “Next”.
Note: If secure login is enabled for the email, you must use the client-specific password:How do members bind/link WeChat, enable “Secure Login”, and obtain client-specific passwords
1.POP Configuration Method
The setup steps for the POP protocol are as follows:
Incoming mail server: pop.exmail.qq.com, use SSL, port No. 995
Username: Enter the complete WeCom email account
Password: Enter your account and password. (If the email has security login enabled, you must use the client-specific password: How do members bind/link WeChat, enable “Secure Login”, and obtain client-specific passwords)
Outgoing mail server: smtp.exmail.qq.com, use SSL, port No. 465
Username: Enter the complete WeCom email account
Password: Enter your account and password. (If the email has security login enabled, you must use the client-specific password: How do members bind/link WeChat, enable “Secure Login”, and obtain client-specific passwords)
2.IMAP Configuration Method
If you wish to use the IMAP protocol to retrieve emails, please select the “IMAP” tab at the top of the page, then configure the server settings as follows:
Incoming mail server: imap.exmail.qq.com, use SSL, port No. 993
Username: Enter the complete WeCom email account
Password: Enter your account and password. (If the email has security login enabled, you must use the client-specific password: How do members bind/link WeChat, enable “Secure Login”, and obtain client-specific passwords)
Outgoing mail server: smtp.exmail.qq.com, use SSL, port No. 465
Username: Enter the complete WeCom email account
Password: Enter your account and password. (If the email has security login enabled, you must use the client-specific password: Password: Enter your account and password. (If the email has security login enabled, you must use the client-specific password: How do members bind/link WeChat, enable “Secure Login”, and obtain client-specific passwords)
3.Exchange Protocol Configuration
Entry: On your mobile, navigate to [Settings -> App -> Emails -> Email Account], then select “Microsoft Exchange”
Exchange mail server: Enter ex.exmail.qq.com
Domain: Optional; you may leave it blank
Username: Enter the complete WeCom email account
Password: Required. Enter your account and password. (If the email has security login enabled, you must use the client-specific password: How do members bind/link WeChat, enable “Secure Login”, and obtain client-specific passwords)
4.More settings
If you wish to configure additional settings, please go to [Settings > Email]
As shown in the figure below, you can use SSL for the connection. When using SSL: For the POP protocol, use SSL with port 995. For IMAP protocol, use SSL with port 993. Additionally, it is recommended to map the folders on your iPhone to the folders in your mailbox via settings.
II. Other Problems
1.Differences Between IMAP and POP Protocols?
(1) When configuring the POP protocol on the client, emails in the Sent and Other folders on the web version are not synchronized to the client. POP allows the email client to download emails from the server, but actions taken in the email client (such as moving emails, marking as read, deleting emails, etc.) are not reflected back to the server.
(2) When configuring the IMAP protocol on the email client, it supports synchronizing the web version’s Inbox, Sent and Other folders to the client. Additionally, actions performed in the email client (such as moving emails, marking as read, deleting emails, etc.) are reflected back to the server, and the corresponding operations are performed on the emails on the server.
2.Server settings and account & password filled in correctly but the configuration failed?
Please check in the webmail interface under [Settings -> Sending/Receiving Settings] whether the IMAP/POP service protocols for the email client are enabled. If not, enable the service protocols, save the changes, and try again.