Help Center
Sync Exchange Emails and Calendars
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I. Overview

You can configure Exchange accounts for members and sync Exchange emails and calendars.
Members can use Exchange Calendar and Mail services in WeCom. The updated information is synced to Exchange in real time.

II. Procedure

1.Log in to the WeCom Admin Console of the company that you want to sync and go to “Security and Management” -> “Management Tools” -> “Data Sync”.

2.Click “Start Sync” under “Sync Exchange Emails and Calendars”.
Make sure that the Impersonation permission is configured for the Exchange admin account, and perform the following operations 30 minutes after the configuration is complete. For more information about how to configure the Impersonation permission, see Setting up Application Impersonation for Exchange or Office 365 .
(1)Enter the Exchange admin account, password, and Exchange Web Service URL.

(2)If you have configured AD, click “Sync from AD” to sync Exchange email and calendar data from AD.
(3) Otherwise, click “Upload Account List” to sync Exchange email and calendar data by using an account list,as shown below.
●Download the template, fill in the information, and import the accounts.
●Check the imported accounts.
●Delete synced accounts.

III. How Does Data Sync Work?

After the sync is complete, the emails are imported to the WeCom members. Members can use the email account to receive and send emails. The calendar and events of the imported email accounts are added to Event.